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ATKINS GLOBAL
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-CHRISTOPHER NUTTALL
Skill
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Technology
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Client
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Date
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Aim
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THE TASK
Conducting a thorough diagnosis of the current situation, including conversations with every level of stakeholder together with a little judicious fact finding, we recognised that a major obstacle was in a stereotypical view of the examiners. These were often in their 60s and 70s, mainly male and recently retired. Consequently, it had always been assumed they would be resistant to change and fearful of something new.
THE STRATGEY
An entirely manual and physical event, this process involved collecting completed A3 exam papers by hand, placing them into boxes of 500, shipping to the UK, anonymising, splitting out into tranches of 20 and posting to individual examiners who, making life more difficult, are not always UK-based.
Also requiring the marks of a second examiner, the whole process then had to be repeated. So far, so lengthy. An entirely manual and physical event, this process involved collecting completed A3 exam papers by hand, placing them into boxes of 500, shipping to the UK, anonymising, splitting out into tranches of 20 and posting to individual examiners who, making life more difficult, are not always UK-based. Also requiring the marks of a second examiner, the whole process then had to be repeated. So far, so lengthy.
THE WORK
For the world’s largest certified membership organisation (c30,000 members), offering a range of qualifications – all of which require an exam to be sat in hundreds of locations across the globe – the adjudication process was an enormous overhead in both time and money.
Having been in business for over 100 years, with many of its manual processes not having changed for decades, the Institution of Structural Engineers came to us to digitally transform their business.
For the world’s largest certified membership organisation (c30,000 members), offering a range of qualifications – all of which require an exam to be sat in hundreds of locations across the globe – the adjudication process was an enormous overhead in both time and money.
Having been in business for over 100 years, with many of its manual processes not having changed for decades, the Institution of Structural Engineers came to us to digitally transform their business.
For the world’s largest certified membership organisation (c30,000 members), offering a range of qualifications – all of which require an exam to be sat in hundreds of locations across the globe – the adjudication process was an enormous overhead in both time and money.
Having been in business for over 100 years, with many of its manual processes not having changed for decades, the Institution of Structural Engineers came to us to digitally transform their business.
THE RESULT
Transforming its business had a huge impact on the Institution of Structural Engineers. The move to digital saved them £40,000 per annum in shipping costs alone. The organisation’s capacity to adjudicate exams increased by 300% and the tune taken to mark exams was reduced by 100%.
THE OUTCOME
Transforming its business had a huge impact on the Institution of Structural Engineers. The move to digital saved them £40,000 per year in shipping costs alone. The organisation’s capacity to adjudicate exams increased by 300% and the time taken to mark exams was reduced by 100%.
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